Privacy Policy

Thank you for trusting Hidden Potential Landscape Design with your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website. By using this website, you agree to this Privacy Policy. If you do not agree, please do not use our website.


1. Who We Are

Hidden Potential Landscape Design owns and operates this website. Protecting your privacy and personal information matters to us, and we are committed to handling it in accordance with Australian privacy laws.


2. What We Collect

We may collect personal information from you when you:

  • Submit an enquiry through our website forms

  • Subscribe to our newsletter or updates

  • Provide feedback, reviews or other content

  • Communicate with us directly (email, phone, social media)

The types of information may include:

  • Your name

  • Email address

  • Phone number

  • Location details relevant to your enquiry

  • Any other information you choose to share with us

We may also collect non-identifiable information such as website usage data, browser type and IP address to help us improve the website experience.


3. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries or requests

  • Provide services you have asked for

  • Communicate with you about projects, updates or administrative matters

  • Send you marketing materials about our work, which you can opt out of at any time

  • Meet legal, regulatory or compliance obligations


4. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share information:

  • With trusted service providers who help us operate our website and business (for example, hosting providers or email platforms)

  • If required by law or regulatory authorities

  • Where reasonably necessary to protect our legal rights, property, or safety


5. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no online system can be guaranteed 100% secure. Please take care when sharing information online.


6. Third Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external websites. We recommend you check their privacy policies before providing any personal information.


7. Access & Correction

You may request access to the personal information we hold about you or ask us to correct it if it is inaccurate. To do so, please contact us at info@hidden-potential.com.au.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or the law. We encourage you to revisit this page periodically to stay informed.


9. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please reach out:

Hidden Potential Landscape Design
Email: info@hidden-potential.com.au

At Hidden Potential Landscape Design, we acknowledge the Traditional Custodians of the land on which we work — the Darkinjung people. We pay our respects to Elders past and present, and recognise their deep and ongoing connection to Country.

We are inspired by the land’s ancient stories, native flora, and natural forms, and we honour the legacy of care, design, and knowledge that First Nations people have practiced for tens of thousands of years. In every landscape we shape, we strive to walk with respect for the land’s original designers.

© Copyright Hidden Potential Landscape Design